Privacy Statement

Beach Road Florist (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website or place an order with us.

1. Information We Collect

We may collect the following types of personal information:

  • Contact information: name, phone number, email address

  • Delivery information: recipient name, delivery address, delivery instructions

  • Order details: items purchased, messages for gift cards, order history

  • Payment information: payment details processed securely through our payment provider

  • Website usage data: IP address, browser type, and pages visited (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and deliver flower orders

  • Contact you regarding your order or delivery

  • Respond to enquiries submitted through our website

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties where necessary, including:

  • Payment processing providers

  • Delivery drivers or courier services

  • Website hosting or technology providers

  • Legal authorities if required by law

These parties are required to protect your information.

4. Cookies and Website Tracking

Our website may use cookies and analytics tools to improve user experience and understand website traffic. You can adjust your browser settings to refuse cookies if you prefer.

5. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no internet transmission is completely secure.